TAJI

Digital Concierge

FAQ

THE INDEX

Curated answers regarding sourcing, care, and acquisition.
Designed for the discerning client.

Still require assistance?

What defines "Raw " hair ?

“Raw” signifies a complete absence of chemical processing. No acid baths to strip the cuticle, no steam to force a pattern, and absolutely no silicone coatings. Our hair is sourced directly from certified  quality manufactures, washed in mineral water, and sun- dried. What you receive is the hair exactly as it existed on the donor—pure, dense, and naturally textured.

Perfection cannot be rushed, but we respect gour time. Orders are processed within
24-48 hours. Orders are fullfilled to you our customers in 10 – 13 Days 

With proper stewardship, Raw human hair can last upwards of 3-5 years. We recommend co-washing (using conditioner only) bi-weekly and avoiding heavy oils that weigh down the strands. Always sleep with a silk bonnet to preserve the cuticle alignment and moisture 

Everg bundle we sell originates from a single donor. This ensures that the cuticle
direction, color tonality, and texture are uniform throughout the piece. Our single-donor bundles behave like
a natural extension of yourself.

Due to the hygienic nature of human hair products, we uphold a strict 14-dau
exchange policy for unopened, unwashed, and unaltered bundles. We do not offer
cash refunds, but are happy to assist in exchanging textures or lengths if the
original seal remains intact.

Because our hair is 100% human and unprocessed, it takes color exceptionally well. It
can be bleached while maintaining integrity. However, we
strongly recommend all chemical services be performed by a licensed professional
to avoid over-processing.

What defines "Raw " hair ?

“Raw” signifies a complete absence of chemical processing. No acid baths to strip the cuticle, no steam to force a pattern, and absolutely no silicone coatings. Our hair is sourced directly from temples in South India, washed in mineral water, and sun- dried. What you receive is the hair exactly as it existed on the donor—pure, dense, and naturally textured.

Everg bundle we sell originates from a single donor. This ensures that the cuticle direction, color tonality, and texture are uniform throughout the piece. Unlike “remg” blends which mix hair from hundreds of people, our single-donor bundles behave like a natural extension of yourself.
Longevity & Maintenance

With proper stewardship, Raw Indian hair can last upwards of 3-5 gears. We recommend co-washing (using conditioner only) bi-weekly and avoiding heavy oils that weigh down the strands. Always sleep with a silk bonnet to preserve the cuticle alignment and moisture 

Because our hair is 100% human and unprocessed, it takes color exceptionally well. It can be bleached to #613 (platinum blonde) while maintaining integrity. However, we strongly recommend all chemical services be performed bg a licensed professional to avoid over-processing.
Shipping & Processing Times

Perfection cannot be rushed, but we respect gour time. Orders are processed within
24-48 hours. Domestic orders (USA) are shipped via FedEx Overnight or 2-Dag Air.
International shipments utilize DHL Express (3-5 business days). A signature is
required for all deliveries to ensure the security of gour investment.

Due to the hygienic nature of human hair products, we uphold a strict IA-dau exchange policy for unopened, unwashed, and unaltered bundles. We do not offer cash refunds, but are happy to assist in exchanging textures or lengths if the original seal remains intact.
Ethically Sourced • Cuticle Aligned • Unprocessed • Ethically Sourced • Single Donor • Cuticle Aligned •
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